31M

Care management platform

One platform for every value-based care program.

31M unifies CCM, PCM, BHI, RPM, TCM, HRA, and APCM into a single, compliance-grade workspace for clinical teams.

Care manager in scrubs reviewing a patient chart at a clinical workstation, with a colleague on a phone call in the background
98%
Outreach SLA met
12M+
Care minutes logged
180+
Clinics on platform
SOC 2
Type II audited

Trusted by clinical teams across the country

Centera HealthBlueWave GroupNorthern Care TrustLifeline PartnersMeridian MedicalSummit Care

What you get

Every workflow your care team needs, in one place.

Stop stitching together spreadsheets, billing tools, and EHR exports. 31M brings your value-based programs under a single, auditable roof.

Unified worklists

Triage every program from one queue — with smart filters and saved views.

Compliance-grade time logs

Per-interaction timers and audit logs that pass on every claim.

Care plans that ship

Template-driven plans, collaborative editing, one-click PDF.

RPM dashboards

Ingest readings, alert on out-of-range, bill device-days.

Billing-ready exports

Claims in the formats your RCM already uses.

HIPAA-aware infrastructure

Role-based access, audit trails, encryption, BAA-ready.

Programs supported

Every program, one record.

As patients move across programs, 31M keeps the data and audit trail connected.

Chronic Care Management in practice
CCMChronic Care Management

20-minute monthly outreach that meets CMS billing rules.

Track time, document interactions, and bill CPT 99490/99439 with a worklist tailored to chronic-condition patients.

  • Auto-rolled monthly time logs
  • Care-plan templates with PDF export
  • Compliance-ready audit trail

See it on your panel.

We’ll walk through how 31M fits your programs and your numbers — typically a 30-minute call.