Unified worklists
Triage CCM, PCM, BHI, TCM, RPM, and APCM in one queue. Saved views, smart filters, and bulk actions.
Product
The clinical workspace built for your team.
31M replaces a stack of spreadsheets, billing tools, and EHR exports with one connected platform — built for the realities of value-based care.
What’s inside
A workspace shaped by the work.
Care managers, providers, and billing teams use 31M every day. Each surface is designed around the job that has to get done.
Compliance-grade time tracking
Per-interaction timers with idle detection, monthly time roll-up, and exportable audit logs.
Care plans
Template-driven care plans with collaborative editing, version history, and one-click PDF export.
RPM dashboards
Device-day tracking, threshold alerts, and per-patient trend charts that surface what matters.
Assessments
Validated HRA / PHQ-9 / GAD-7 instruments, with auto-stratification and re-assessment schedules.
Billing exports
Drop claims into your existing RCM stack — Waystar, Change Healthcare, or your custom pipeline.
Patient messaging
Two-way messaging, SMS reminders, and shared notes across the care team.
Audit-ready
Every read, write, and export is logged. Reports you can hand to a CMS auditor on day one.
How it fits together
One patient record. Every program.
01
Identify
Pull eligible patients from your EHR or roster import. Stratify by risk, condition, and program.
02
Engage
Run outreach against a single worklist — every interaction is timed, scripted, and logged.
03
Bill & report
Roll-up monthly billables, export claims, and generate the reports auditors and execs need.
Ready to consolidate your care-management stack?
Most teams retire two to four tools in their first 60 days on 31M.