Case studies
What teams are doing on 31M.
Real teams, real numbers. The platform earns its place by what it does to your panel and your workflow.

Centera Health
Scaling CCM across 12 clinics with one shared worklist.
Centera consolidated four legacy spreadsheets into a single worklist, doubling care-manager throughput while keeping audit-ready time logs.
+38% billable patients in 6 months
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BlueWave Group
RPM device-days, automated.
BlueWave replaced a manual reading-import workflow with 31M’s RPM dashboards, cutting clinical-ops time by 60%.
94% device-day capture
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Northern Care Trust
Two-day TCM contact SLA — every time.
Discharge intake plus SLA timers and escalation rules drove zero missed TCM windows across a 9-clinic footprint.
100% SLA compliance over Q1
Read storyCould your team be next?
Tell us where you’re stuck — we’ll tell you how teams have unstuck it.